FAQ’s
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My office is located in South Portland Maine in the Mill Creek neighborhood at 85 E Street.
For Counseling Services I can see people who live in Maine and Massachusetts.
For Consulting Services I can see people (Google Meetup) who live anywhere.
Telehealth sessions are all through through HIPPA-compliant Google Meetup. I will email a Meetup invite directly before each meeting time.
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I do not take insurance.
Why don't you take insurance?
I do not accept insurance as so much of the work I do with people lives outside of the traditional medical model.
Is there anything I can do with my insurance?
For counseling services, if you would like, I can provide you with paid invoices that include a diagnosis code so you can try to obtain potential reimbursement if you have out-of-network benefits. Please be aware that you are still 100% responsible for payment at time of service.
Some helpful questions to ask when you call your insurance company:
1) Do I have out-of-network outpatient mental health coverage?
2) What is my out-of-network deductible and how much of my deductible has been met?
3) What percentage of outpatient psychotherapy sessions are covered per session?
4) What is the process for submitting claims?Consultation & Coaching Services and Educational Workshops are not considered counseling services. They will not be reimbursed by insurance.
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I offer some sliding scale fees to make individual and family services more accessible to individuals from various economic backgrounds. My sliding scale is based on your household's annual income.
*These fees will have been adjusted and will be implemented for after September 1st 2026
To determine where you fall on the sliding scale, I ask about either your household income or the income of the person who will be paying for services. This helps ensure fairness across the scale, since I have a limited number of spots available at each tier
The income verification is confidential and is only used to determine your session rate. I understand that discussing finances can feel uncomfortable, but this system allows me to offer reduced rates to those who need them most while maintaining the quality of care for everyone.
Individual Counseling & Coaching (50–60 minutes)
Annual household income of $130,000 and above:$220
Annual household income of $90,000–$129,999:$180
Annual household income of $60,000–$89,999:$145
Annual household income of $35,000–$59,999:$90
Annual household income under $35,000:$70
Family Counseling & Coaching (More Than One Person, 60 minutes)
Annual household income of $130,000 and above:$250
Annual household income of $90,000–$129,999:$205
Annual household income of $60,000–$89,999:$170
Annual household income of $35,000–$59,999:$120
Annual household income under $35,000:$90
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My wheelhouse is adults 18+ and parents of adult children.
Here are some places I trust that work with adopted kids, and kids who are in foster care as well as parents and caregivers
Maine:
Adoptive and Foster Families of Maine Inc, & the Kinship Program
A Light in the Attic, Keely Anderson LCPC 207.274.4431 South Portland
Andrea Coates LCSW. Andrea only works with PARENTS of child adoptees as well as adopted adults. Phone: 774-231-0797
When filling out the contact form, I suggest specifying wanting a clinician who works with adoption and understands the impacts of early attachment disruptions.
Massachusetts:
Boston Post Adoption Resources
Chandani Post Adoption Counseling
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This varies widely. It also depends on if I am seeing someone for counseling or coaching & consultation. I see some counseling clients who are in need of specific support and guidance for six months or so, and I also see clients for several years.
I typically see consultation or coaching clients six times initially, with additional consultation sessions added, if needed.
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Counseling Sessions focus on the past and present to help clients reflect on, understand and resolve often long-standing emotional pain and trauma that they have been experiencing. Counseling with me involves a full biopsychosocial assessment and creation of a 6 month treatment plan. This plan will aid in moving you towards positive growth and change.
Consultation and Coaching Sessions are informational meetings that have a focus on assessment of a goal, education and skill development. These sessions are not therapy.
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Let's connect and have a free 10-15 minute consultation to see if one of my services might be the right fit for you.
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For counseling sessions and support groups:
You will provide credit card information when we do paperwork, which is then stored in a HIPAA-compliant, secure payment processing platform which will be processed the day of our session.
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A 70% late cancellation fee will be charged based on your original session rate if notice is NOT RECEIVED AT LEAST 24 HOURS IN ADVANCE. This is necessary because a time commitment is made to you and is held exclusively for you. If you are late for a session, you may lose some of that session time. Please let me know via email if you need to cancel.
If you are late to a session I will email you after 10 minutes. If you are more than 20 minutes late we will have to cancel the session and I will need to charge the late cancellation fee.
If I am sick, like with any Dr. who works at a Dr. office or Massage Therapist, for example, I will contact you as soon as I can and try to reschedule.
Thank you for your understanding.